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yamaha service problem.......

krux

Super Veteran
is there any one having problem with yamaha 6000k or 1year warranty????
share your experience here.....


mauna nako......

i have a bnew sniper r edition purchased last march 2010. after 7mos i have this problem my temp gauge is blinking and it suggest that the bike is having an electrical prob referring to the manual.also when that blinking happened the bike loses power seems like it is starving in fuel.. so i got it check at yamaha yzone in ortigas but when i came to them the blinking stopped. so they told me to take a vid of it when it happen again,, that again dont come too long when i was going home that same day it happened again......

so i took a vid of the blinking prob... and get back to yzone the next morning. i think i was to early they are close at the time i got there... so i wait till there open...first thing i show them the video and they make a theory that my tps is broken and they said that i will have to leave my bike for further testing.... so i go home and come back at 5pm same day. when i was looking for my bike the mechanic told me that sir what is the problem of your bike... WHAT????? why would you ask me that question i said.. you should provide the answer for that.... i leave you my bike so you can test it.. do you test it? ii got the video here look at it and you will see my problem i said... he said sir it is your tps it is broken.... so what will you suggest.... replace the tps he said.....

here goes my warranty..... so told him that my bike is still in warranty so they can replace it under warranty.... he told me that they only honor warranty upto 500k only.... why 500k the warranty book says 6000k to 1year witch comes first.. he told me that my tps got broken due to wrong maintenance and use... he even told me that the way of me washing the bike is wrong. how can you tell that i'm washing my bike the wrong way? so i ask him how to wash a bike the rite way it is in the manual daw..it is wrong to wet your bike when your washing it....what???? how can you wash without geting it wet??? next he pointed the wrong maitenance....i keep my head cool but i'm boiling inside.... good thing i bring my file book. so i show him the service record of my bike. all my bike servicing i done by them.... 500,1000,2000k all yamaha yzone.....
he cant say a word..hehehee

here comes the super visor now he told me to contact my dealer first....okey.. ill go to my dealer first..after a week i bring it to my dealer at san pedro laguna yamaha 3s... so they told me to bring my bike to yamaha yzone for the replacement of the tps... okey i told my dealer that plis inform them that iwill be going there so i dont waste time.. because im working too. so after confirming my apointment.. i bring it to them again that mechanic and the supervisor.... this time they will test my bike again. up to now i haven't here a word from them... keep calling yzone the whole day no answer... tom i guess ill take a leave of absence to visit my baby

heres the vid link of the tps blinking sorry for the poor vid quality out of focus ung cam ko kc hawak ko lang sa left hand habang tumatakbo'''''
http://www.youtube.com/watch?v=xk5hi8rgtzw
 

traxxas-modifier

Super LOLO
Staff member
the YZONE is the flagship of Yamaha right?
Mechanics there are supposed be topnotch and should be professional and systematic in finding the fault.

It seems the answers of mechanic is to blame as much as possible the owner for the problem..
"washing the bike without using water?" hehe wrong maintenance? hehe

Bro, my advice is too send a formal letter to Yamaha Philippines of what happened to you,
its a shame to hear those words coming from the mechanic of Main Flagship of Yamaha.
YZONE should be the role model of Yamaha's Excellent and professional service.

I am just dismayed as to the reasoning of YZONE's mechanic... :(
This is a badnews for us Sniper Boys...

If the YZONE have that lousy mechanic, how can we expect better service for sniper owners in other 3S shops...
 

j-riz

New Member
oopppsss Yzone Ortigas...

My friend tell me He went there to buy a Clutch Cable for his Yamaha X1.
so the person on the parts and accessories said to him what is X1???
they sell only parts for Sniper and X1R.

totally dismayed...
 

krux

Super Veteran
they have my bike for 2 full days just to replace the tps.... not even giving me any information about the status of my bike. at lease if they dont have the parts they needed they can tell me so we can schedule when they were going to fix it .... just my 2cents.....

kakatakot din mag iwan ng motor sa kanila... saw one time when they are closing the shop 1 mechanic slides the bike and crash it in front of the service bay... in saw them putting rubbing compound to the fairings bad for the owner i think he/she will not even know that was happened...
 

phl6684

Moderator
Staff member
sory to hear that sir...this might been helpful..

loosen the tps screw..
u rev the bike and hold it on that certain rpm..
then u move the tps CCW @ going towords the engine @ front
if u noticed that ur bike rev increased then the tps is not broken..just blow the socket with pressurized air..like on the workshop they have it..

but if the bike didnt rev higher ..then it is ur tps..

peace
 

krux

Super Veteran
@ phl6684 thanks for the tip...

3rd day still no news about my bike..... anyone knows another number of yzone? ihave this number 6379552 and no ones answering it been calling the whole day
 

rich_havens

Super Veteran
i have the number of one of the mechanic name poy...

sir... i have the same problem before... the red lights keep blinking...

my friend mechanic who i trusted so much help me figure out the problem... although he is a certified honda mechanic he knew of course how to deal on other brands...

we take off all the flairing... add additional oil coz it my decrease the oil content inside the engine... check the coolant... all are ok...

then after a while we figure out that the connection of my CDI is the problem... it had a slighty loss connection...... after that my bike is ok... no blinking
 

krux

Super Veteran
sir rich_havens thanks for the tip....

i also change my cdi but the same prob...
 
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